faq

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Frequent Questions

How do i start working with you?

it is very easy you just contact us at contact@elitepacks.com and we will take your request from there

What types of files can I upload for 3D modeling?

We accept common image formats like JPG, PNG, and TIFF. If you have specific requirements or other file types, feel free to contact us before uploading.

How long does it take to create a 3D model?

Delivery times vary depending on the complexity of the project. Our Standard Pack takes 5-7 days, while the Express Pack delivers in 1-3 days. We’ll provide a timeline after reviewing your project details.

Can I request revisions to my 3D model?

Yes! We offer revision packages to ensure your 3D model meets your expectations. The number of revisions depends on the plan you choose (e.g., 2 revisions for the Standard Pack, unlimited for the Platinum Pack).

What if I’m not satisfied with the final result?

Your satisfaction is our priority. If the final 3D model doesn’t meet the agreed-upon specifications, we’ll work with you to make it right. Refunds are available under specific conditions—contact us for details.

What industries do you work with?

We work with a wide range of industries, including gaming, architecture, product design, e-commerce, animation, and VR/AR. No matter your field, we can create 3D models tailored to your needs.

Do you offer 3D printing services?

While we specialize in creating 3D models, we can optimize your files for 3D printing. However, we do not handle the physical printing process. Let us know your requirements, and we’ll prepare your models for printing.

How do I get started with my project?

Simply choose a pricing plan, upload your files, and provide details about your project. We’ll review your requirements and get started right away. If you’re unsure, contact us for a free consultation!

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